Sales Technology Change Lead

Gartner; Fort Myers (FL); On-site; USD 108,000 - 148,000; Full time

Benefits offered by this job

Competitive salary

Paid Time Off

Charity match program

Group medical insurance

Parental leave

Employee Assistance Program (EAP)

Professional development

Unlimited growth opportunities

Job summary

Gartner is seeking an Associate Director of Change Management to lead adoption of Sales technology initiatives in a fast-paced environment. You will drive training, enablement programs, pilots, and communications to ensure stakeholder alignment and measurable impact across Sales and related functions.

The role requires strong collaboration, program management, and the ability to translate complex change concepts for diverse teams while maintaining a focus on delivering business outcomes.

Qualifications

• Bachelor's degree required.
• Minimum of 5 years' experience in Sales, Operations, or Communications roles.
• If no Sales experience, willingness and ability to quickly learn Sales processes and roles in-depth.
• Proven ability to quickly learn and master technology tools.
• Exceptional verbal and written communication skills; able to tailor messages for diverse audiences.

Responsibilities

• Serve as SME for Sales technology tools and main contact for Sales.
• Collaborate with Sales Technology, Sales Process, Sales, Operations, and NCVI partners to understand current processes and enable change strategies.
• Plan, create, and execute trainings for Sales technology tools and enhancements.
• Support the Sales Technology Champions program.
• Design, lead, and manage all Sales technology pilots with relevant teams.
• Develop engaging communications and resources to drive adoption.
• Track and analyze the effectiveness of Change Management initiatives and present findings clearly.
• Build partnerships with stakeholders to ensure support throughout the change journey.
• Provide feedback to Sales Technology team to ensure solutions meet Sales needs.

Skills

Change management

Training development

Stakeholder engagement

Effective communication

Project management

Adaptability

Education

Bachelor's degree

Tools

Salesforce

Google Slides

Microsoft PowerPoint

SharePoint

Job description

Gartner is seeking an Associate Director of Change Management to lead adoption of Sales technology initiatives in a fast-paced environment. You will drive training, enablement programs, pilots, and communications to ensure stakeholder alignment and measurable impact across Sales and related functions.

The role requires strong collaboration, program management, and the ability to translate complex change concepts for diverse teams while maintaining a focus on delivering business outcomes.