Associate Director, Sales Change & Adoption

Gartner; Dolphin Cove (CT); Hybrid; USD 108,000 - 148,000; Full time

Benefits offered by this job

Competitive salary

Generous Paid Time Off

Charity match program

Group medical insurance

Parental leave

Employee Assistance Program (EAP)

Unlimited growth opportunities

Job summary

Gartner is seeking an Associate Director, Change Management to drive change for Sales technology initiatives, ensuring adoption and stakeholder alignment across Sales, Operations, and IT. You will design trainings, pilots, and communications to boost tool usage and measurable outcomes.

You will partner with Sales Technology, Sales Process, and Partners to craft effective change strategies, track impact, and continuously improve programs in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 5+ years in Sales, Operations, or Communications.
• Sales experience preferred.
• Proven ability to quickly learn technology tools.
• Experience with Salesforce preferred.
• Proficient with Google Slides, PowerPoint, SharePoint.
• Exceptional verbal and written communication skills.
• Strong project management and multi-stakeholder leadership.
• Analytical and detail-oriented.
• Team player with initiative.

Responsibilities

• Serve as SME for Sales technology tools and main contact.
• Collaborate with Sales Tech, Sales Process, Sales, Operations and partners to shape change strategies and materials.
• Plan, create, and deliver trainings for Sales tools to drive adoption.
• Support the Sales Technology Champions program.
• Design and manage all Sales technology pilots from start to finish.
• Develop communications and resources (presentations, emails, guides, videos) to drive adoption.
• Track and analyze impact of Change Management initiatives and report findings.
• Build partnerships with stakeholders across the change journey.
• Provide feedback to ensure solutions meet Sales needs.

Skills

Communication skills

Training delivery

Change management

Stakeholder engagement

Cross-functional collaboration

Project management

Adaptive mindset

Education

Bachelor's degree

Tools

Salesforce

Google Slides

Microsoft PowerPoint

SharePoint

Job description

Gartner is seeking an Associate Director, Change Management to drive change for Sales technology initiatives, ensuring adoption and stakeholder alignment across Sales, Operations, and IT. You will design trainings, pilots, and communications to boost tool usage and measurable outcomes.

You will partner with Sales Technology, Sales Process, and Partners to craft effective change strategies, track impact, and continuously improve programs in a fast-paced environment.