Sales Team Leader: Drive Results, Coach & Commission

Steve Madden; Orange (CA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with company match

Paid time off including vacation and S

Employee discount

Tuition Reimbursement

Job summary

Steve Madden in Orange, CA is seeking a Sales Supervisor (full-time) to lead a retail team, drive sales, and ensure exceptional customer service. The role supports store management and collaborates with staff to meet business goals.

The position requires retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays. Benefit programs and employee discounts are available.

Qualifications

• Minimum of 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and the ability to coordinate people, resources and services to meet goals.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and deliver customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and management.
• Communicate effectively with customers, team members, and stakeholders.
• Assist in store operations, merchandising, and inventory flow.
• Be flexible and perform duties beyond the stated role when needed.

Skills

Team leadership

Customer service

Verbal & written communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden in Orange, CA is seeking a Sales Supervisor (full-time) to lead a retail team, drive sales, and ensure exceptional customer service. The role supports store management and collaborates with staff to meet business goals.

The position requires retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays. Benefit programs and employee discounts are available.