Sales Support Specialist – Salesforce & Customer Care

Express Employment Professionals - Cincinnati East

Franklin (TN)

On-site

USD 36,000 - 42,000

Full time

3 days ago

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Job summary

Express Employment Professionals - Cincinnati East is seeking a detail‑oriented administrative assistant to support client orders and data processing in a busy office in Franklin, TN. You will maintain accuracy by verifying orders, importing gift lists, and handling data entry during downtime.

Ideal candidates will be proficient in Salesforce and the Microsoft Office suite (Word, Excel, Outlook) and deliver exceptional client service while troubleshooting issues promptly.

Qualifications

Strong customer service skills and problem solving.
Familiarity with Salesforce platform required.
Proficiency in Microsoft Word, Excel and Outlook.

Responsibilities

Provide exceptional customer service and support.
Verify orders for accuracy and completeness.
Import gift lists into the system.
Perform data entry during downtime.
Troubleshoot client problems promptly and professionally.

Skills

Customer service

Order verification

Data entry

Salesforce

Word

Excel

Outlook

Tools

Salesforce

Word

Excel

Outlook

Job description

Ideal candidates will be proficient in Salesforce and the Microsoft Office suite (Word, Excel, Outlook) and deliver exceptional client service while troubleshooting issues promptly.

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