Customer Support Specialist - Salesforce & CRM

Express Employment Professionals - Cincinnati East; Franklin (TN); On-site; USD 40,000 - 50,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative assistant to handle credit and customer concern forms, troubleshoot client issues, and perform research related to forms. Ideal candidates are familiar with Salesforce and proficient in Word, Excel, and Outlook, with a reliable, customer-focused approach.

The role requires office environment duties, light lifting, and standard business hours 8:00AM to 5:00PM. Job Order CC001 is the reference.

Qualifications

• Familiar with Salesforce.
• Proficiency in Word, Excel & Outlook.
• Office environment experience preferred.

Responsibilities

• Generate Credit and/or Customer Concern forms.
• Troubleshoot client problems promptly.
• Research, which may involve Credit and/or Customer Concern forms.

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative assistant to handle credit and customer concern forms, troubleshoot client issues, and perform research related to forms. Ideal candidates are familiar with Salesforce and proficient in Word, Excel, and Outlook, with a reliable, customer-focused approach.

The role requires office environment duties, light lifting, and standard business hours 8:00AM to 5:00PM. Job Order CC001 is the reference.