Customer Service & Admin Specialist — Flexible Schedule

Express Employment Professionals - Cincinnati East; Lisle (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Leave

Job summary

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative professional to support multiple departments. You will handle front-desk support, schedule coordination, and data entry across company systems.

The role emphasizes strong communication, organizational skills, and proficiency in Microsoft Office. Join a team that values reliability, accuracy, and customer service excellence.

Qualifications

• High School Diploma or GED required.
• Strong organizational, time management and multitasking skills required.
• Excellent verbal and written communication skills required.
• Strong customer service orientation required.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong computer, data entry and administrative skills required.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Answer, screen, and direct incoming phone calls and take accurate messages.
• Welcome and assist visitors, customers, and vendors with professionalism and great customer service.
• Schedule, confirm, and coordinate appointments.

Skills

Organizational skills

Time management

Multitasking

Verbal communication

Written communication

Customer service

Microsoft Office

Data entry

Independent work

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative professional to support multiple departments. You will handle front-desk support, schedule coordination, and data entry across company systems.

The role emphasizes strong communication, organizational skills, and proficiency in Microsoft Office. Join a team that values reliability, accuracy, and customer service excellence.