Order Fulfillment & Sales Support Specialist (SAP)

Express Employment Professionals - Cincinnati East; Yuba City (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in California seeks an experienced Order Processing Assistant to join a busy operations team. You will process customer orders in SAP, coordinate with sales, brokers and logistics, and maintain accurate pricing, promotions, and inventory data.

Support the Sales team with spreadsheets, reporting, and historical order data while keeping customer profiles and audit files up to date.

Qualifications

• Experience processing orders in a service capacity environment with customers.
• Proficient with Word, Excel, and email; SAP experience preferred; high data-entry accuracy.
• Working knowledge of inventory, production and supply chain processes.
• Experience in manufacturing, logistics, or processing facilities (food/agriculture) preferred.
• Strong verbal/written/electronic communication; able to meet deadlines and priorities.
• Confidentiality of privileged information; bilingual a plus.

Responsibilities

• Process and monitor customer orders, ensuring accurate pricing, promotions, inventory, master data, delivery, and invoicing.
• Communicate with customers, brokers, and sales teams to resolve order issues and inquiries.
• Monitor daily reports and identify issues related to order fulfillment, delivery dates, pricing, promotions, and inventory.
• Provide administrative support to the Sales team, including spreadsheets, reporting, and historical sales/order data.
• Maintain customer profiles, order records, and audit files with accurate account and product information.
• Provide information on production schedules and inventory levels and assist with department coverage and cross-training.

Skills

Order processing

Communication

Attention to detail

Time management

Data entry

Bilingual

SAP experience

Tools

SAP

Job description

Express Employment Professionals - Cincinnati East in California seeks an experienced Order Processing Assistant to join a busy operations team. You will process customer orders in SAP, coordinate with sales, brokers and logistics, and maintain accurate pricing, promotions, and inventory data.

Support the Sales team with spreadsheets, reporting, and historical order data while keeping customer profiles and audit files up to date.