Pricing & Sales Support Specialist

Express Employment Professionals - Cincinnati East; California (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an organized and detail-oriented administrative support professional to manage pricing, order entry, and customer communications. The role involves maintaining price lists, updating quotes, and coordinating with manufacturers and sales staff.

Ideal candidates have strong Excel skills, excellent written and verbal communication, and the ability to multitask in a team environment.

Qualifications

• Previous clerical, administrative, customer service, or sales support experience preferred.
• Excellent written and verbal communication skills.
• Ability to communicate professionally and effectively through email and phone.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize effectively.
• Comfortable working independently and as part of a team.
• Experience with order entry is a plus.

Responsibilities

• Maintain and update price lists for multiple manufacturers.
• Verify pricing accuracy and implement manufacturer price changes promptly.
• Organize and maintain electronic pricing records.
• Create, update, and manage spreadsheets using Microsoft Excel.
• Assist with preparing quotes and pricing information for customers and sales representatives.
• Communicate pricing updates internally as needed.
• Provide administrative support to outside sales representatives.
• Enter customer orders accurately and efficiently.
• Respond professionally to phone calls and emails from customers, manufacturers, and sales staff.
• Coordinate with manufacturers and vendors regarding order status.
• Resolve routine order discrepancies and communicate updates to customers and sales reps.
• Maintain accurate records of customer interactions and order activity.
• Digitally file and organize documents and records.
• Support general office operations and special projects.

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Attention to detail

Phone and email etiquette

Tools

Microsoft Excel

Job description

Express Employment Professionals - Cincinnati East is seeking an organized and detail-oriented administrative support professional to manage pricing, order entry, and customer communications. The role involves maintaining price lists, updating quotes, and coordinating with manufacturers and sales staff.

Ideal candidates have strong Excel skills, excellent written and verbal communication, and the ability to multitask in a team environment.