Sales Support Specialist – Quotes & Orders

Earnest Machine; Rocky River (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Earnest Machine is seeking a results-driven Sales Support team member in Rocky River, Ohio, to manage customer inquiries and maintain service-focused relationships. This role involves consistent communication, order entry tasks, and supporting the sales and marketing teams.

Key responsibilities include managing quotes, fulfilling customer requests, and maintaining accurate CRM records. Candidates should have a high school diploma and 1-3 years of sales experience. Familiarity with Microsoft Dynamics 365 and fastener distribution is a plus.

Qualifications

• High School diploma or equivalent; Associate/Bachelor's degree preferred.
• 1-3 years of experience in an inbound/outbound sales environment.
• Comfortable making independent decisions and working in a fast-paced environment.

Responsibilities

• Manage customer inquiries and order entry tasks.
• Maintain accurate CRM item records for orders and quotes.
• Complete inbound quotes and orders into the CRM system.

Skills

Customer relationship management

Sales communication

Order entry

Microsoft Dynamics 365

Fastener distribution

Education

High School diploma

Associate/Bachelor's degree

Job description

Earnest Machine is seeking a results-driven Sales Support team member in Rocky River, Ohio, to manage customer inquiries and maintain service-focused relationships. This role involves consistent communication, order entry tasks, and supporting the sales and marketing teams.

Key responsibilities include managing quotes, fulfilling customer requests, and maintaining accurate CRM records. Candidates should have a high school diploma and 1-3 years of sales experience. Familiarity with Microsoft Dynamics 365 and fastener distribution is a plus.