Sales Support Specialist — SAP & Quotes

Staffmark Group; Trotwood (OH); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

401(k)

Paid time off (PTO)

Job summary

Staffmark Group is seeking a Sales Support Specialist in Trotwood, OH for a direct hire. The role offers a $70,000/year base, with first shift hours and an on-site work environment.

You will manage customer accounts, prepare quotes, and process sales orders in SAP, coordinating with engineering and estimating teams to meet delivery schedules. Ideal candidates will have 3–7 years of related experience in manufacturing, strong communication skills, and proficiency in MS Office and ERP systems.

Qualifications

• Bachelor's degree preferred in business, sales, engineering, or related field.
• Strong computer skills including Microsoft Office Suite.
• Experience with ERP systems, preferably SAP.
• Ability to interpret technical specifications and engineering drawings.

Responsibilities

• Serve as the primary support contact for assigned customer accounts.
• Respond to inquiries regarding pricing, order status, technical documentation, and delivery schedules.
• Support outside sales representatives with account management and customer follow-up activities.
• Prepare and manage quotes for custom and standard products with engineering and estimating teams.
• Enter and maintain sales orders in SAP and other company systems.
• Track orders from quotation through production and shipment to ensure on-time delivery.
• Coordinate with engineering, production, purchasing, supply chain, and finance to support customer requirements.
• Assist with sales forecasting, revenue tracking, backlog reporting, and account performance analysis.
• Support contract reviews and ensure compliance with customer specifications.
• Identify opportunities for account growth and process improvements.
• Participate in trade shows and industry events as needed.

Skills

Account management

Sales support

Customer service

ERP SAP

Microsoft Office

Education

Bachelor's degree (Business, Sales, Engineering, or related)

Tools

SAP

Microsoft Office

Job description

Staffmark Group is seeking a Sales Support Specialist in Trotwood, OH for a direct hire. The role offers a $70,000/year base, with first shift hours and an on-site work environment.

You will manage customer accounts, prepare quotes, and process sales orders in SAP, coordinating with engineering and estimating teams to meet delivery schedules. Ideal candidates will have 3–7 years of related experience in manufacturing, strong communication skills, and proficiency in MS Office and ERP systems.