Sales Support Specialist - Fast Quotes & Orders

80/20 LLC; Columbia City (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

80/20 LLC is seeking a Sales Support professional to enable the commercial team by handling repeatable administrative tasks, quotes, orders, and new account setup. You will coordinate with Inside Sales, Territory Sales, and Channel Sales to ensure fast, accurate execution of customer transactions.

Responsibilities include processing quotes and orders, setting up accounts, supporting invoicing and fulfillment, and maintaining data accuracy across systems.

Qualifications

• High school diploma or GED.
• 2+ years of experience in sales support, customer service, order administration, quoting or related role.
• Strong attention to detail and ability to complete transactional work accurately.
• Excellent organization and time-management with multiple requests.
• Professional written and verbal communication with a service orientation.
• Ability to learn product, pricing, quoting, order-setup, and fulfillment processes.
• Proficiency with Microsoft Office and business systems used for customer, quote, and order administration.
• Ability to identify missing or inconsistent information and escalate as needed.
• Ability to work across Sales, Customer Service, Finance, Operations, and other functions.

Responsibilities

• Prepare, enter, and support customer quotes and revisions per pricing and processes.
• Process inbound orders and sales order entry accurately and efficiently.
• Set up new customer accounts and coordinate required documentation and terms.
• Support contracts, purchase orders, credit-card processing, invoicing requests, and routine documentation.
• Prepare and support bulk or standardized quotes and orders as assigned.
• Coordinate routine shipping, packing-list, order-status, and fulfillment with internal teams.
• Provide admin support to Inside, Territory, Strategic Accounts, Channel Sales, and Business Development.
• Perform routine quote/order follow-up and communicate status or issues to the seller.
• Maintain accurate customer, quote, order, and account information in systems.
• Identify incomplete or inconsistent information and resolve or escalate issues.
• Prioritize work based on customer impact and deadlines.
• Create clean handoffs and communicate clearly with sellers, customers, and support functions.
• Protect seller capacity by handling repeatable administrative work within scope.
• Identify recurring issues and recommend improvements to speed and accuracy.
• Provide backup coverage across Sales Support activities as needed.

Skills

Attention to detail

Organization

Communication

Cross-functional collaboration

Microsoft Office

Sales support

Customer service

Quoting and ordering

Education

High school diploma

Associate’s degree (preferred)

Tools

Salesforce

ERP systems

Quoting tools

Order-management systems

Job description

80/20 LLC is seeking a Sales Support professional to enable the commercial team by handling repeatable administrative tasks, quotes, orders, and new account setup. You will coordinate with Inside Sales, Territory Sales, and Channel Sales to ensure fast, accurate execution of customer transactions.

Responsibilities include processing quotes and orders, setting up accounts, supporting invoicing and fulfillment, and maintaining data accuracy across systems.