Sales Support Specialist - Growth, Training & Balance

Cargo Floor B.V.; Wood Dale (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Professional development

Work-life balance

Job summary

Cargo Floor B.V. is seeking a Sales Support professional in Illinois to serve as the primary contact for customers on orders and inquiries. You will support the sales team, process orders, and prepare quotations while coordinating with production, logistics, and finance to ensure timely fulfillment.

The role requires strong organizational and communication skills, proficiency in MS Office, and a customer-focused mindset to maintain records and drive satisfaction.

Qualifications

• Bachelor's degree in business/admin or sales required.
• Minimum 2 years in sales support, customer service, inside sales, or related role.
• Strong organizational and communication skills.
• Proficiency with MS Office applications, particularly Excel, Word, and Outlook.

Responsibilities

• Serve as a primary point of contact for customers regarding orders, inquiries, and product information.
• Support the sales team with administrative and operational activities.
• Process customer orders accurately and efficiently.
• Prepare quotations, sales documentation, and customer correspondence.
• Coordinate with production, logistics, and finance teams to ensure timely order fulfillment.
• Monitor order status and proactively communicate updates to customers.
• Maintain accurate customer records and sales data within company systems.
• Assist with resolving customer issues and ensuring high customer satisfaction.
• Support sales reporting and other departmental administrative tasks.
• Contribute to continuous improvement initiatives within the sales support process.

Skills

Sales support experience

Education

Bachelor's degree in Business Administration, Sales, or related field

Tools

Microsoft Office

Job description

Cargo Floor B.V. is seeking a Sales Support professional in Illinois to serve as the primary contact for customers on orders and inquiries. You will support the sales team, process orders, and prepare quotations while coordinating with production, logistics, and finance to ensure timely fulfillment.

The role requires strong organizational and communication skills, proficiency in MS Office, and a customer-focused mindset to maintain records and drive satisfaction.