Sales Support Specialist — Customer Service & Orders

OmniCable; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Medical / Dental / Vision

Prescription Plans

401k Retirement Savings Plan

Tuition Reimbursement

Scholarship Fund

Flexible Workplace

Job summary

OmniCable, LLC is seeking a Customer Service Representative (Sales Support) in Baton Rouge, LA to provide best-in-class customer service and promote positive customer relationships. You will support Account Managers, maintain CRM data in OPUS and SFDC, and help drive sales through proactive engagement with accounts.

The role emphasizes strong communication, organization, and proactive problem-solving, with the opportunity to contribute to OmniCable's growth and vendor partnerships.

Qualifications

• High School Diploma required.
• Microsoft Office proficiency required.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.

Responsibilities

• Support Account Managers by assisting with customer needs, issues, and other related administrative duties.
• Establish and maintain positive work relationships with internal team and customers.
• Proactively engage under-penetrated account base to promote OmniCable awareness and cultivate business.
• Support order completion with customers as needed.
• Receive and coordinate incoming call overflow.
• Enter and maintain customer information, questions, and issues in OPUS and SFDC.

Skills

Microsoft Office Proficiency

Organizational skills

Time management

Interpersonal skills

Education

High School Diploma

Job description

OmniCable, LLC is seeking a Customer Service Representative (Sales Support) in Baton Rouge, LA to provide best-in-class customer service and promote positive customer relationships. You will support Account Managers, maintain CRM data in OPUS and SFDC, and help drive sales through proactive engagement with accounts.

The role emphasizes strong communication, organization, and proactive problem-solving, with the opportunity to contribute to OmniCable's growth and vendor partnerships.