Sales Ops Admin: Customer Support & Orders

OmniMetrix LLC; Buford (GA); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) plan

Paid time off

Stock option plan

Job summary

OmniMetrix LLC in Buford, GA is seeking a Sales Operations Admin to support order processing, account management, and customer service for a growing client base. You will process orders, update accounts, and work with sales and warehouse teams to ensure on-time delivery and accurate invoicing.

The role emphasizes responsiveness, accurate record-keeping, and effective communication with customers and internal teams while maintaining a Monday–Friday in-office schedule.

Qualifications

• 3+ years of customer service experience or equivalent in a business setting.
• 3+ years of order processing experience and ability to manage multiple tasks.
• Experience supporting sales initiatives and customer onboarding is preferred.

Responsibilities

• Process new sales orders for equipment and services, maintaining accurate files and pricing.
• Update customer accounts, including disconnects, installations, and transfers.
• Coordinate with sales and warehouse teams to ensure on-time delivery and accurate orders.
• Serve as a point of contact for customers regarding order status and inquiries.
• Support sales meetings, onboarding, and post-sale customer service activities.

Skills

Customer service

Order processing

Sales support

Excel

Attention to detail

Multitasking

Communication

Education

Associate's degree or equivalent

Tools

Salesforce

Job description

OmniMetrix LLC in Buford, GA is seeking a Sales Operations Admin to support order processing, account management, and customer service for a growing client base. You will process orders, update accounts, and work with sales and warehouse teams to ensure on-time delivery and accurate invoicing.

The role emphasizes responsiveness, accurate record-keeping, and effective communication with customers and internal teams while maintaining a Monday–Friday in-office schedule.