Customer Service & Sales Support Specialist

Conductix; Omaha (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k plan

Paid vacation/personal time

Profit sharing

Tuition reimbursement program

Job summary

A growing organization in electrification and cable management in Omaha, NE is seeking a Customer Service Sales Support Representative. The role involves providing customer support to sales teams and customers, answering inquiries, and maintaining communication. Candidates should have excellent typing skills, proficiency in Office365, and strong organizational skills. The position offers health benefits and emphasizes effective communication skills within a collaborative environment.

Qualifications

• Demonstrate ability to type at a minimum speed of 50 words per minute with accuracy.
• Strong organizational skills due to project volume.
• Ability to work at a faster pace, managing multiple projects.

Responsibilities

• Provide support to Inside and Outside Sales teams.
• Assist customers with inquiries via phone and email.
• Communicate order status and resolve customer issues.

Skills

Typing skills of at least 50 WPM with High Accuracy

Proficient use of Office365 tools

Good communication and critical thinking skills

Ability to write efficient emails

Attention to detail

Education

Post-high school education

Tools

CRM System

Microsoft Outlook

Microsoft Teams

Job description

A growing organization in electrification and cable management in Omaha, NE is seeking a Customer Service Sales Support Representative. The role involves providing customer support to sales teams and customers, answering inquiries, and maintaining communication. Candidates should have excellent typing skills, proficiency in Office365, and strong organizational skills. The position offers health benefits and emphasizes effective communication skills within a collaborative environment.