Sales Support & Customer Relations Specialist

OmniCable; Denver (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical / Dental / Vision plans

401k Retirement Savings with employer

Tuition Reimbursement

Scholarship Fund

Flexible Workplace

Job summary

OmniCable is seeking a Customer Service Representative (Sales Support) to help drive growth by delivering best-in-class service and fostering strong customer relationships. The role supports Account Managers with client needs, coordinates orders, and maintains accurate records in systems like OPUS and SFDC.

The ideal candidate has a high school diploma, proficient in Microsoft Office, and excels in organization, time management, and communication.

Qualifications

• High school diploma required.
• Proficiency in Microsoft Office.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Support Account Managers by assisting with customer needs and related duties.
• Maintain positive relationships with internal teams and customers.
• Proactively engage under-penetrated accounts to promote OmniCable.
• Assist with order completion and customer coordination.
• Handle incoming call overflow and document inquiries in OPUS and SFDC.

Skills

Customer service

Communication

Interpersonal skills

Time management

Organizational skills

Education

High School Diploma

Tools

Microsoft Office

Job description

OmniCable is seeking a Customer Service Representative (Sales Support) to help drive growth by delivering best-in-class service and fostering strong customer relationships. The role supports Account Managers with client needs, coordinates orders, and maintains accurate records in systems like OPUS and SFDC.

The ideal candidate has a high school diploma, proficient in Microsoft Office, and excels in organization, time management, and communication.