Technical Service Engineer – Electric Motors & Warranty

Bagby and Company; Duluth (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Full benefits package

Competitive compensation

Job summary

WEG Electric Corp. in Duluth, GA is seeking a Service Engineer to deliver technical support for motor products. You will assist customers, distributors, service centers, and internal teams with applications, troubleshooting, warranty claims, and repair recommendations.

Ideal candidates will have 0–2 years in technical support or service engineering, with knowledge of motors, industrial settings, and problem-solving skills. The role offers full benefits and opportunities for growth.

Qualifications

• Associate degree or technical certification preferred.
• Strong knowledge of electric motors and their applications.
• Experience in a technical support or warranty-related role is a plus.

Responsibilities

• Provide technical support to customers and end users via phone and email.
• Troubleshoot product and application issues and recommend solutions.
• Receive, review, and process warranty claims.
• Coordinate with internal departments to resolve warranty cases.
• Prepare return authorizations and related documentation.
• Track warranty trends to support quality improvements.

Skills

Electric motors

Technical support

Warranty processes

Customer service

Education

Associate degree or technical certification

Tools

Microsoft Office

Job description

WEG Electric Corp. in Duluth, GA is seeking a Service Engineer to deliver technical support for motor products. You will assist customers, distributors, service centers, and internal teams with applications, troubleshooting, warranty claims, and repair recommendations.

Ideal candidates will have 0–2 years in technical support or service engineering, with knowledge of motors, industrial settings, and problem-solving skills. The role offers full benefits and opportunities for growth.