Sales Support & Operations Coordinator

Beacon Hill; Mooresville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Beacon Hill is seeking a detail-oriented Sales Support Administrator to join our team in a role focused on providing comprehensive administrative support to the sales department. The ideal candidate will manage communications, assist with orders and documentation, and coordinate with logistics and production to ensure timely delivery of products.

Responsibilities include preparing reports, maintaining records, and assisting in the creation of proposals and contracts.

Qualifications

• Proven experience in administrative or sales support roles.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Detail-oriented with a high level of accuracy.

Responsibilities

• Handle daily administrative tasks, including managing correspondence, scheduling meetings, and onboarding new wholesale accounts.
• Prepare and process documents, reports, and presentations.
• Organize and maintain digital and physical filing systems.
• Assist in coordinating company events and meetings.
• Ordering and management of certificate of analysis.
• Reviewing labels & packaging for completeness and errors and placing orders with vendors.
• Create UPC codes in GS1 website.
• Support the sales team with customer inquiries, order processing, and documentation follow-ups.
• Maintain customer databases and update records accurately.
• Assist in the preparation of sales orders, proposals, and contracts.
• Track sales metrics and generate regular reports for the sales team.
• Coordinate with logistics and warehouse teams to ensure timely delivery of products.
• Liaison between production and sales representatives to request information for projects.
• Product onboarding: take photos of products in light box, coordinate with marketing team

Skills

Organizational skills

Multitasking

Verbal & written communication

Microsoft Office Suite

CRM software

Independent worker

Team player

Detail oriented

Tools

Microsoft Office Suite

CRM software

Job description

Beacon Hill is seeking a detail-oriented Sales Support Administrator to join our team in a role focused on providing comprehensive administrative support to the sales department. The ideal candidate will manage communications, assist with orders and documentation, and coordinate with logistics and production to ensure timely delivery of products.

Responsibilities include preparing reports, maintaining records, and assisting in the creation of proposals and contracts.