Client Support Pro - Detail-Oriented & Customer-Focused

Beacon Hill Staffing Group, LLC; Monroeville (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free parking

Competitive pay

Benefits

Job summary

Beacon Hill Staffing Group, LLC is seeking a detail-oriented Client Support Representative to join a reputable consulting firm. The role focuses on serving as the main client contact while supporting internal operations through data entry, order processing, documentation management, and issue resolution.

The position offers free parking, competitive pay, and benefits, with responsibilities including responding to client inquiries, preparing quotes, reviewing documentation, and ensuring accurate

Qualifications

• 1+ years of customer service or client support experience.
• Strong written and verbal communication skills with the ability to interact professionally with clients and internal teams.
• Excellent attention to detail and commitment to maintaining accurate records.

Responsibilities

• Serve as a primary point of contact for clients, responding to inquiries and providing exceptional customer service via phone and email.
• Prepare quotes, process requests, and coordinate order fulfillment while ensuring accuracy and timely communication.
• Review incoming documentation and information, verify accuracy, and enter data into internal systems.
• Investigate and resolve discrepancies, client concerns, and service-related issues in a professional and timely manner.
• Assist with record maintenance, reporting, and other administrative support functions as needed.

Skills

1+ years customer service

Strong written and verbal comms

Attention to detail

Job description

Beacon Hill Staffing Group, LLC is seeking a detail-oriented Client Support Representative to join a reputable consulting firm. The role focuses on serving as the main client contact while supporting internal operations through data entry, order processing, documentation management, and issue resolution.

The position offers free parking, competitive pay, and benefits, with responsibilities including responding to client inquiries, preparing quotes, reviewing documentation, and ensuring accurate