Client Support Representative

Beacon Hill Staffing Group, LLC; Monroeville (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free parking

Competitive pay

Benefits

Job summary

Beacon Hill Staffing Group, LLC is seeking a detail-oriented Client Support Representative to join a reputable consulting firm. The role focuses on serving as the main client contact while supporting internal operations through data entry, order processing, documentation management, and issue resolution.

The position offers free parking, competitive pay, and benefits, with responsibilities including responding to client inquiries, preparing quotes, reviewing documentation, and ensuring accurate

Qualifications

• 1+ years of customer service or client support experience.
• Strong written and verbal communication skills with the ability to interact professionally with clients and internal teams.
• Excellent attention to detail and commitment to maintaining accurate records.

Responsibilities

• Serve as a primary point of contact for clients, responding to inquiries and providing exceptional customer service via phone and email.
• Prepare quotes, process requests, and coordinate order fulfillment while ensuring accuracy and timely communication.
• Review incoming documentation and information, verify accuracy, and enter data into internal systems.
• Investigate and resolve discrepancies, client concerns, and service-related issues in a professional and timely manner.
• Assist with record maintenance, reporting, and other administrative support functions as needed.

Skills

1+ years customer service

Strong written and verbal comms

Attention to detail

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

A reputable consulting firm is seeking a detail-oriented, customer-focused Client Support Representative to join their team. This position serves as a key point of contact for clients while supporting internal operations through data entry, order processing, documentation management, and issue resolution. This role offers free parking, competitive pay, and benefits.

Responsibilities

• Serve as a primary point of contact for clients, responding to inquiries and providing exceptional customer service via phone and email.
• Prepare quotes, process requests, and coordinate order fulfillment while ensuring accuracy and timely communication.
• Review incoming documentation and information, verify accuracy, and enter data into internal systems.
• Investigate and resolve discrepancies, client concerns, and service-related issues in a professional and timely manner.
• Assist with record maintenance, reporting, and other administrative support functions as needed.

Qualifications

• 1+ years of previous customer service or client support experience.
• Strong written and verbal communication skills with the ability to interact professionally with clients and internal teams.
• Excellent attention to detail and commitment to maintaining accurate records.

Are you ready to join a growing company and continue strengthening your skills?

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)