Sales Support Administrator

Beacon Hill; Mooresville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Beacon Hill is seeking a detail-oriented Sales Support Administrator to join our team in a role focused on providing comprehensive administrative support to the sales department. The ideal candidate will manage communications, assist with orders and documentation, and coordinate with logistics and production to ensure timely delivery of products.

Responsibilities include preparing reports, maintaining records, and assisting in the creation of proposals and contracts.

Qualifications

• Proven experience in administrative or sales support roles.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Detail-oriented with a high level of accuracy.

Responsibilities

• Handle daily administrative tasks, including managing correspondence, scheduling meetings, and onboarding new wholesale accounts.
• Prepare and process documents, reports, and presentations.
• Organize and maintain digital and physical filing systems.
• Assist in coordinating company events and meetings.
• Ordering and management of certificate of analysis.
• Reviewing labels & packaging for completeness and errors and placing orders with vendors.
• Create UPC codes in GS1 website.
• Support the sales team with customer inquiries, order processing, and documentation follow-ups.
• Maintain customer databases and update records accurately.
• Assist in the preparation of sales orders, proposals, and contracts.
• Track sales metrics and generate regular reports for the sales team.
• Coordinate with logistics and warehouse teams to ensure timely delivery of products.
• Liaison between production and sales representatives to request information for projects.
• Product onboarding: take photos of products in light box, coordinate with marketing team

Skills

Organizational skills

Multitasking

Verbal & written communication

Microsoft Office Suite

CRM software

Independent worker

Team player

Detail oriented

Tools

Microsoft Office Suite

CRM software

Job description

Position Overview: We are seeking a motivated and detail-oriented Sales Support Administrator to join our dynamic team. This role is crucial for providing administrative support to our sales team and ensuring smooth daily operations. The ideal candidate will be organized, proactive, and possess excellent communication skills.

Key Responsibilities

Administrative Support

• Handle daily administrative tasks, including managing correspondence, scheduling meetings, and onboarding new wholesale accounts.
• Prepare and process documents, reports, and presentations.
• Organize and maintain digital and physical filing systems.
• Assist in coordinating company events and meetings.
• Ordering and management of certificate of analysis
• Reviewing labels & packaging for completeness and errors and placing orders with vendors
• Create UPC codes in GS1 website.
• Support the sales team with customer inquiries, order processing, and documentation follow-ups.
• Maintain customer databases and update records accurately.
• Assist in the preparation of sales orders, proposals, and contracts.
• Track sales metrics and generate regular reports for the sales team.
• Coordinate with logistics and warehouse teams to ensure timely delivery of products.
• Liaison between production and sales representatives to request information for projects.
• Product onboarding: take photos of products in light box, coordinate with marketing team

Customer Service

• Provide exceptional customer service by addressing client inquiries and resolving issues promptly via phone, email and chat.
• Develop and maintain positive relationships with clients and partners.

Communication

• Communicate effectively with internal teams.
• Prepare and distribute internal communications and updates.
• Assist in the development and implementation of marketing and promotional materials.

Qualifications

• Proven experience in administrative or sales support roles.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Ability to work independently and as part of a team.
• Detail-oriented with a high level of accuracy.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.