Sales Support & Office Coordination Specialist

Service Corporation International; West Covina (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid Time Off

Tuition reimbursement

Life Insurance

Job summary

Neptune Society is seeking an Office Coordinator to support multiple teams with administrative tasks in our West Covina office. You will process contracts, handle inquiries, greet visitors, and route calls to the right people, ensuring smooth daily operations.

Key duties include processing and validating contracts, providing exceptional customer service, inputting data into CRM, and maintaining records with accuracy.

Qualifications

• High school diploma or equivalent.
• 3–5 years of administrative or related experience.
• Notary license preferred but not required.
• Ability to work independently or with a team.
• Strong written and spoken communication.

Responsibilities

• Process and validate contractual agreements for the sales team.
• Provide exceptional customer service by handling inquiries and updates.
• Greet and assist visitors in the office and direct calls as needed.
• Produce and maintain same-day checks and reconcile bank records.
• Operate office equipment (photocopiers, printers, fax) and manage data entry.
• Input statistics into CRM and other databases; ensure accuracy.
• Adhere to SOX compliance through daily/weekly/monthly reporting.

Skills

Customer service

Time management

Effective communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

CRM systems

Job description

Neptune Society is seeking an Office Coordinator to support multiple teams with administrative tasks in our West Covina office. You will process contracts, handle inquiries, greet visitors, and route calls to the right people, ensuring smooth daily operations.

Key duties include processing and validating contracts, providing exceptional customer service, inputting data into CRM, and maintaining records with accuracy.