Office Coordinator

Service Corporation International; West Covina (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid Time Off

Tuition reimbursement

Life Insurance

Job summary

Neptune Society is seeking an Office Coordinator to support multiple teams with administrative tasks in our West Covina office. You will process contracts, handle inquiries, greet visitors, and route calls to the right people, ensuring smooth daily operations.

Key duties include processing and validating contracts, providing exceptional customer service, inputting data into CRM, and maintaining records with accuracy.

Qualifications

• High school diploma or equivalent.
• 3–5 years of administrative or related experience.
• Notary license preferred but not required.
• Ability to work independently or with a team.
• Strong written and spoken communication.

Responsibilities

• Process and validate contractual agreements for the sales team.
• Provide exceptional customer service by handling inquiries and updates.
• Greet and assist visitors in the office and direct calls as needed.
• Produce and maintain same-day checks and reconcile bank records.
• Operate office equipment (photocopiers, printers, fax) and manage data entry.
• Input statistics into CRM and other databases; ensure accuracy.
• Adhere to SOX compliance through daily/weekly/monthly reporting.

Skills

Customer service

Time management

Effective communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates.Work/ Life balance is as important to us as it is to you! We believe it is possible for our team members to be productive and enjoy a life outside of work!Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. We provide our team members a Work/Life Balance unique for our industry.We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.Why work for Neptune Society? We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance, some rewarding benefits we provide include:A generous compensation packageCompetitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)401(k) with company matchPaid Time Off (Vacation, Sick, Holiday and Personal time)Job-related training, tuition reimbursement, and career path developmentCompany discounts, and moreWho should apply? If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today! Some essential duties, responsibilities and requirements for the Office Coordinator role include:Support the sales team by processing and validating contractual agreements to ensure accuracyProvide exceptional customer service support by handling customer inquiries, questions, and updatesGreet and assist visitors as they arrive at the officeAnswer and direct phone calls to the appropriate party along with taking and delivering messages accuratelyProduce and maintain same day checks, trust claims, and the reconciliation of bank recordsOperate office equipment such as photocopiers, printers, fax machines, etc.Input statistical information into a CRM system and other databasesUse of SOX compliance software to reconcile daily, weekly, and monthly reportsRequirements:Proficient in Microsoft Office Suite (Word, Excel, Outlook)Time management and organizational skillsMust have the ability to work independently or with a teamConvey information clearly and concisely in written and spoken communicationCapable of setting and meeting priorities and deadlines.General clerical tasks, accounts payable, data entry, etc.Ability to maintain composure in a fast-paced office settingNotary license preferred but not requiredHigh school diploma or Equivalent3- 5 years of administrative or related experienceWhat are you waiting for? If this describes you, apply today and find your “Why” in a rewarding career with Neptune Society!Compensation:Salary: $20.00/hr. - $23.00/hr.Benefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramAs part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.Postal Code: 91791Category (Portal Searching): Administration and ClericalJob Location: US-CA - West Covina