Sales Support / Lead Follow-Up Assistant

Turf Casa; Lakeway (TX); Remote; USD 27,000 - 31,000; Full time

Benefits offered by this job

PTO

Paid holidays

Paid training

Job summary

TurfCasa is seeking a detail-oriented remote Sales Support Associate to keep sales follow-ups and customer records organized while coordinating with on-site fulfillment teams.

The position is primarily remote with the company's Lakeway, Texas office referenced for context. Full-time is preferred; entry-level applicants are welcome and paid training is provided.

Qualifications

• Accurate recordkeeping and professional written follow-up.
• Comfortable learning remote collaboration tools and following approved processes.

Responsibilities

• Update lead records and document customer requests.
• Follow up on open inquiries using approved messaging and next steps.
• Arrange handoffs to sales, quoting and fulfillment when customers are ready to proceed.

Skills

Accurate recordkeeping

Professional written follow-up

Remote collaboration tools

Tools

Remote collaboration tools

Job description

Keep sales follow-ups and customer records organized.

Remote role supporting TurfCasa, whose office is in Lakeway, Texas. This position coordinates with our on-site fulfillment teams; it does not perform physical warehouse, delivery, installation or facilities work. U.S.-based remote applicants are welcome; employment eligibility for the applicant's work location must be confirmed during hiring.

Full-time is the primary opening. Part-time candidates may be considered depending on staffing needs. Entry-level applicants are welcome. Paid training is provided.

Pay: $19.25-$22.50 per hour in base pay. Starting pay within this range depends on relevant skills and experience.

What you will do

• Update lead records and document customer requests.
• Follow up on open inquiries using approved messaging and next steps.
• Arrange handoffs to sales, quoting and fulfillment when customers are ready to proceed.

What will help you succeed

Accurate recordkeeping and professional written follow-up. You should be comfortable learning remote collaboration tools, communicating with on-site teammates and following approved processes.

Benefits and schedule

• Full-time employees: 10 days of accrued paid time off and 6 paid holidays.
• Part-time employees: prorated paid time off.
• Paid training.
• Schedules provided two weeks in advance where practical.
• A pay review after 90 days; a raise is not guaranteed.
• Employee product discounts, subject to approved product margins.
• Benefits are administered under the applicable company policies and eligibility terms.

You can also follow TurfCasa at https://www.linkedin.com/company/turfcasa/ for company updates. Following is optional and is not a hiring or application-review criterion.