Sales Support Coordinator

Kelly; Hazlet Township (NJ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Transit spending account

Retirement savings plan

Job summary

Kelly is seeking a Sales Support Coordinator on a 12-month, on-site contract in Hazlet, NJ 07730. You will support Account Managers with price lists, forecasts, documentation, sampling and quotations, coordinating with Regulatory, Quality, Planning, Financial and Customer Service.

The role runs Monday–Friday, 8:00 AM–5:00 PM. A university degree and 1–3 years in sales support or manufacturing operations are preferred; strong Excel and SAP skills are expected.

Qualifications

• University degree required.
• 1–3 years in Sales Support or manufacturing operations preferred.
• Experience prioritizing, coordinating, and managing several accounts.
• Strong cross-functional collaboration and time management.

Responsibilities

• Support Account Managers with price lists, forecast, documentation, sampling, quotations, and cross-department coordination.
• Coordinate with Customer Service in manufacturing to ensure timely order release.
• Harmonize procedures across regions with other customer service teams.
• Analyze sales tracking to align with forecasts and drive sales.
• Receive and address customer complaints for timely resolution.
• Ensure activities comply with customer contracts.
• Attend meetings with customers alongside Account Manager.
• Monitor KPIs to maintain high service standards.
• Strengthen Kelly's image as a key supplier with quality service.

Skills

Microsoft Office

Excel

Communication

Interpersonal skills

Education

University degree

Tools

SAP

PowerPoint

Word

Job description

Kelly is hiring for a Sales Support Coordinator for a 12-month contract role at Hazlet NJ 07730 with our prestigious client.

Job Title:

Sales Support Coordinator

Primary Location:

Hazlet NJ 07730

Contract Details:

12-month contract - On-site role

Monday - Friday - 8:00 AM - 5:00 PM

Pay rate: $25/hr

Responsibilities

• Support Account Managers through managing consolidated price list, forecast, providing product documentation, sampling, quotations to customers and proper coordination with other departments such as Regulatory, Quality, Planning, Financial and Customer Service.
• Coordinate with Customer Service in the manufacturing plant to ensure timely completion of necessary steps for order release.
• Interact with customer service teams from other regions to harmonize procedures that are common across countries.
• Analyze the sales tracking reports to ensure compliance with the forecasts, support operations and manage discrepancies or losses to drive sales.
• Receive and follow-upon customer complaints, ensuring timely and effective resolution.
• Ensure all activities are in compliance with customer contracts.
• Participate in meetings with customers alongside Account Manager to address their needs and concerns.
• Monitor the level of service through Key Performance Indicators (KPIs) to ensure high standards are maintained.
• Strengthen the image of IFF as a key supplier by consistently delivering high quality service and support.

Qualifications

• University degree.
• 1-3 years in Sales Support experience and/ or manufacturing operations experience.
• Experience in prioritizing, coordinating and managing several accounts.
• Experience in working with cross functional teams, multi-tasking and time management,
• Strong Computer skills: Knowledge in such as Microsoft office, Excel, PPT, Word, SAP.
• Strong Interpersonal and Communication skills: effectively communicate and build customer and internal.
• Desirable Spoken and Written communications in English

Benefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.