Sales Support Administrator — Cleveland (PTO & 401k)

Lever, Inc.; Cleveland (OH); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

generous PTO plan

paid holidays

401(k) plan

Job summary

Tom James Company in Cleveland, OH is seeking an Assistant to support our sales team, store leaders, and executives. This full-time role is based onsite at our Cleveland office and requires 40 hours per week.

The Assistant will prepare for client visits, prep clothing, update sales materials, coordinate client orders, and manage communications with clients and the sales team. Strong communication, organization, and customer service skills are essential.

Qualifications

• Confident, independent worker.
• Strong communication skills (verbal, written, listening).
• Excellent organizational skills.
• Outstanding time management skills.
• Professional customer service skills.
• Social media savvy (LinkedIn & Instagram).
• Proficient with Microsoft Office and Google Docs/Sheets/Forms.
• Possesses a valid Driver’s License.
• Two years office-related experience preferred.
• Sales-oriented environment experience is a plus.

Responsibilities

• Preparing for daily client visits.
• Prepping clothing to be delivered.
• Locating necessary client information (A/R balances, sales sheet).
• Updating sales materials regarding fabrics/options.
• Coordinating and maintaining all client orders/files.
• Communicating with clients and setting up appointments.
• Providing status of orders and scheduling deliveries.
• Sending reminders.

Skills

Communication skills

Organizational skills

Time management

Customer service

Social media savvy

Tech proficiency

Driver’s license

Office experience

Tools

Microsoft Office

Google Docs

Google Sheets

Google Forms

LinkedIn

Instagram

Job description

Tom James Company in Cleveland, OH is seeking an Assistant to support our sales team, store leaders, and executives. This full-time role is based onsite at our Cleveland office and requires 40 hours per week.

The Assistant will prepare for client visits, prep clothing, update sales materials, coordinate client orders, and manage communications with clients and the sales team. Strong communication, organization, and customer service skills are essential.