Sales Support Specialist: Client Care & Admin

Lever, Inc.; Newton (MA); On-site; USD 44,000 - 60,000; Full time

Job summary

Tom James Company is hiring an Assistant to support the sales team, store leaders, and organizational leaders in fulfilling our mission to be a global fashion leader. The Newton, MA office is a full-time, 40-hour-per-week role at $25.00 per hour. We offer a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. The successful candidate will prepare for daily client visits, manage client information and orders, and drive communication with clients and the sales team.

Qualifications

• Two years office-related experience preferred.
• Valid Driver’s License required.
• Excellent communication and organizational skills.
• Social media savvy with LinkedIn and Instagram.

Responsibilities

• Preparing for daily client visits.
• Prepping clothing to be delivered.
• Locating necessary client information (A/R balances, sales sheet).
• Updating sales materials regarding fabrics/options.
• Coordinating and maintaining all client orders/files.
• Communicating with clients and setting up appointments.
• Providing status of orders and scheduling deliveries.
• Sending reminders.
• Supporting sales efforts by communicating with the sales professional and store team.
• Managing daily calendar and organizing inventory.
• Pursuing efficiencies for processes and communication.
• Providing exceptional customer service to factories, offices, clients and vendors.
• Maintaining a professional image to interface with corporate clients.

Skills

Communication

Customer service

Organizational skills

Time management

Social media savvy

Microsoft Office

Google Docs/Sheets/Forms

Tools

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

Tom James Company is hiring an Assistant to support the sales team, store leaders, and organizational leaders in fulfilling our mission to be a global fashion leader. The Newton, MA office is a full-time, 40-hour-per-week role at $25.00 per hour. We offer a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. The successful candidate will prepare for daily client visits, manage client information and orders, and drive communication with clients and the sales team.