Administrative Assistant - Sales

Tom James Company; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company in Pittsburgh, PA is seeking a part-time Assistant to support the sales team and store leaders. The position covers 21 hours per week at $19.00 per hour with onsite attendance required and a strong focus on customer service and organization.

Responsibilities include preparing for client visits, updating materials, coordinating orders, prospecting new clients via LinkedIn and other platforms, and delivering exceptional service to corporate clients.

Qualifications

• Two years office-related experience preferred.

Responsibilities

• Preparing for daily client visits

Skills

Communication

Organization

Time management

Customer service

Social media savvy

Microsoft Office

Google Docs

Google Sheets

Google Forms

Accounting basics

Multitasking

Driver's license

Tools

Microsoft Office

Google Docs

Google Sheets

Google Forms

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry.An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Pittsburgh, PA office. Our position is for 21 hours per week at $19.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!