Administrative Assistant - Sales

Tom James Company; Franklin (TN); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

PTO

Paid holidays

401(k) plan

Job summary

Tom James Company is seeking an Assistant to support our sales team, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. The position is 25 hours per week at $20.00 per hour in Franklin, TN, with regular onsite attendance required.

We offer PTO, paid holidays, and a 401(k) plan. Responsibilities include preparing for daily client visits, updating sales materials, coordinating and maintaining client orders, scheduling deliveries,

Qualifications

• Two years of office experience preferred.
• Strong written and verbal communication.
• Excellent organizational and time-management skills.
• Professional customer service skills.
• Social media savvy, especially LinkedIn and Instagram.
• Proficient with Microsoft Office and Google Docs/Sheets/Forms.
• Valid Driver’s License required.
• Able to lift up to 30 lbs.

Responsibilities

• Prepare for daily client visits.
• Prepping clothing to be delivered.
• Update client orders and files.
• Coordinate and maintain client orders.
• Communicate with clients and set appointments.
• Schedule deliveries and provide order status.
• Support sales professionals and meet goals.
• Manage daily calendar and inventory.
• Prospect new clients via internet and social media.
• Deliver exceptional customer service to factories and clients.

Skills

Communication skills

Organizational skills

Time management

Customer service

Social media savvy

Microsoft Office

Google Docs

Google Sheets

Google Forms

Attention to detail

Independent worker

Multitasking

Job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Franklin, TN office. Our position is for 25hours per week at$20.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!