Sales Supervisor - Miami

ALICE + OLIVIA; Miami (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Wardrobing program and discount

401(k) with an employer match

Medical, dental, and vision

Floating holidays

Job summary

ALICE + OLIVIA in Miami, FL is seeking a Sales Supervisor to lead the sales team, drive personal and store performance, and partner with management to deliver an exceptional customer experience. You will support the Assistant and Store Manager in training and development of the sales team.

The role includes coaching staff, maintaining brand image and merchandising standards, and ensuring daily operations align with company KPI targets and sales goals. Competitive compensation is offered.

Qualifications

• Competencies required include customer focus, drive for results, teamwork, time management, and personal credibility.

Responsibilities

• Meet personal and store sales goals
• Assist in the tracking, monitoring, and communication of business results
• Develop and maintain long lasting client relationships by establishing a returning client base
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
• Satisfy company KPI requirementsEnsure that each customer receives outstanding customer service
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Ensure image and grooming standards are professional and reflective of the brand image
• Implement and maintain all merchandising directives to company standard
• Monitor organization and upkeep of both the front and back of house
• Encourage associates to take ownership of their sales performance
• Responsible for knowing and executing daily operations of opening and closing procedures

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

TITLE: SALES SUPERVISOR
REPORTS TO: STORE MANAGER/ASSISTANT MANAGER
The Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience. The Sales Supervisor will support the Assistant and Store Manager in the training and development of the sales team.

COMPETENCIES

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility

RESPONSIBILITIES

• Meet personal and store sales goals
• Assist in the tracking, monitoring, and communication of business results
• Develop and maintain long lasting client relationships by establishing a returning client base
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
• Satisfy company KPI requirementsEnsure that each customer receives outstanding customer service
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Ensure image and grooming standards are professional and reflective of the brand image
• Implement and maintain all merchandising directives to company standard
• Monitor organization and upkeep of both the front and back of house
• Encourage associates to take ownership of their sales performance
• Responsible for knowing and executing daily operations of opening and closing procedures

SALARY & BENEFITS

• $21.00/hr-$23.00/hr plus uncapped commission
• Wardrobing program and a competitive discount
• 401(k) with an employer match
• Medical, dental, and vision
• Floating holidays