Sales Supervisor

Steve Madden; Torrance (CA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with Company match

Paid time off benefits

Employee discounts

Tuition Reimbursement Program

Career Growth opportunities

Job summary

A leading footwear and accessories retailer is seeking a Sales Supervisor in Torrance, CA. This position involves leading a dynamic team to achieve sales targets and ensuring exceptional customer service. Candidates should have retail experience, strong communication and organizational skills, and the ability to work a flexible schedule. The role offers competitive pay and various benefits including health insurance and employee discounts.

Qualifications

• Minimum of 2-3 years of retail experience.
• Excellent organizational and communication skills.
• Ability to work a flexible schedule with retail hours.

Responsibilities

• Lead and motivate the team to achieve sales targets.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives are in place.

Skills

Retail experience

Team-building skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

The pay range of this position is $17-$21/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.