Sales Supervisor

Steve Madden; Orange (CA); Vor Ort; USD 23.419 - 28.929; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Benefits

401K Eligibility with company match

Paid time off including vacation and S

Employee discount

Tuition Reimbursement

Zusammenfassung

Steve Madden in Orange, CA is seeking a Sales Supervisor (full-time) to lead a retail team, drive sales, and ensure exceptional customer service. The role supports store management and collaborates with staff to meet business goals.

The position requires retail experience, strong organizational and communication skills, and a flexible schedule including weekends and holidays. Benefit programs and employee discounts are available.

Qualifikationen

• Minimum of 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and the ability to coordinate people, resources and services to meet goals.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule including day, evening, weekends and holidays.

Aufgaben

• Lead, inspire, and motivate the team to achieve sales targets and deliver customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and management.
• Communicate effectively with customers, team members, and stakeholders.
• Assist in store operations, merchandising, and inventory flow.
• Be flexible and perform duties beyond the stated role when needed.

Kenntnisse

Team leadership

Customer service

Verbal & written communication

Organizational skills

Flexible schedule

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement ProgramCareer Growth
• Employee Referral Program
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

The pay range of this position is $17-$21/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.