Sales Supervisor

FashionUnited; Ontario (CA); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K with company match

Employee discounts

Job summary

FashionUnited is seeking a Sales Supervisor to support a dynamic store team in New York. The role leads the sales team, delivers outstanding customer service, and coordinates operations in collaboration with store leadership.

The position requires 2-3 years in retail, strong communication skills, and flexibility to work varied retail hours. Comprehensive benefits and employee discount programs are included as part of the package.

Qualifications

• 2-3 years of retail experience is required or preferred.
• Strong organizational skills and ability to coordinate people, resources, and services to meet business goals.
• Excellent team-building and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to work a flexible retail schedule including days, evenings, weekends, and holidays.

Responsibilities

• Lead and motivate the sales team to reach targets and deliver exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Serve as liaison between customers, sales associates, and store management.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations like merchandising, floor moves, display maintenance, and inventory returns.
• Be flexible and occasionally perform duties outside of your role.

Skills

Organizational skills

Team-building

Verbal communication

Written communication

Flexible schedule

Education

High school diploma

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

The pay range of this position is $17-$21/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.