Sales Supervisor - Boston

ALICE + OLIVIA; Boston (MA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Wardrobing program

Competitive discount

401(k) with employer match

Medical, dental, and vision

Floating holidays

Job summary

ALICE + OLIVIA is seeking a Sales Supervisor to oversee business growth as an active member of the sales team in Boston, Massachusetts. This role involves driving sales goals, enhancing customer experience, and supporting team development.

The ideal candidate will have strong leadership skills, a commitment to customer service, and the ability to meet sales targets. The position offers competitive hourly pay along with commission, health benefits, and a generous employee discount.

Qualifications

• Experience in retail sales and customer service.
• Strong leadership and team development skills.
• Ability to exceed sales goals.

Responsibilities

• Drive sales goals as an active member of the sales team.
• Ensure outstanding customer service.
• Assist in training and developing sales staff.

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

The Sales Supervisor is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Sales Supervisor will partner with management and sales team to enhance overall customer experience and support the Assistant and Store Manager in training and development of the sales team.

Title

Sales Supervisor

Reports To

Store Manager/Assistant Manager

Competencies

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility

Responsibilities

• Meet personal and store sales goals
• Assist in the tracking, monitoring, and communication of business results
• Develop and maintain long lasting client relationships by establishing a returning client base
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a UPT above company standard of 2.0 and develop staff to do the same
• Satisfy company KPI requirements
• Ensure that each customer receives outstanding customer service
• Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
• Ensure image and grooming standards are professional and reflective of the brand image
• Implement and maintain all merchandising directives to company standard
• Monitor organization and upkeep of both the front and back of house
• Encourage associates to take ownership of their sales performance
• Responsible for knowing and executing daily operations of opening and closing procedures

Salary & Benefits

• $21.00/hr-$23.00/hr plus uncapped commission
• Wardrobing program and a competitive discount
• 401(k) with an employer match
• Medical, dental, and vision
• Floating holidays