Sales Supervisor — Lead Storefront Experience & Growth

Warby Parker; Minneapolis (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

401(k) Retirement savings plan

Parental leave

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to elevate every customer interaction in our Minneapolis stores. As a floor leader, you will mentor teammates, share Warby Parker's story, and drive sales with service-first guidance.

You'll open and close the store, lead team huddles, and own front-of-house operations when a manager isn't present. The role rewards initiative, teamwork, and a passion for eyewear and customer delight.

Qualifications

• Proven retail experience with a customer-focused mindset.
• 6+ months in a management role.
• Excellent interpersonal and communication skills.
• Able to stay calm under pressure and adapt quickly.
• Entrepreneurial mindset with initiative.

Responsibilities

• Lead on-floor sales and customer service.
• Oversee front-of-house operations and team huddles.
• Open and close the store.
• Model Warby Parker's values and brand philosophy.
• Drive store initiatives and process improvements.
• Foster an inclusive, respectful culture.

Skills

Retail leadership

Customer service

Communication

Team player

Problem solving

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to elevate every customer interaction in our Minneapolis stores. As a floor leader, you will mentor teammates, share Warby Parker's story, and drive sales with service-first guidance.

You'll open and close the store, lead team huddles, and own front-of-house operations when a manager isn't present. The role rewards initiative, teamwork, and a passion for eyewear and customer delight.