Sales Supervisor - Lead & Develop a High-Impact Retail Team

stevemaddenretailcareers; Brea (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Flexible Spending Accounts

401K with company match

Paid time off

Virtual Health Care

50% employee discount and 40% family

Career Growth

Tuition Reimbursement

Employee Referral Program

Job summary

Steve Madden in California is seeking a Sales Supervisor (Full-time) to support the management team and lead a dynamic retail team. The role emphasizes driving sales, exceptional customer service, and operational excellence to meet store goals.

The ideal candidate will have 2–3 years of retail experience, strong communication, and the ability to adapt to a flexible schedule including days, evenings, weekends, and holidays. This position offers competitive benefits and opportunities for growth.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Leadership

Communication

Organizational skills

Team building

Retail experience

Education

High school diploma or equivalent

Job description

Steve Madden in California is seeking a Sales Supervisor (Full-time) to support the management team and lead a dynamic retail team. The role emphasizes driving sales, exceptional customer service, and operational excellence to meet store goals.

The ideal candidate will have 2–3 years of retail experience, strong communication, and the ability to adapt to a flexible schedule including days, evenings, weekends, and holidays. This position offers competitive benefits and opportunities for growth.