Sales Supervisor - Lead, Train & Inspire Retail Team

stevemaddenretailcareers; Woodbridge (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K with company match

Paid time off

Employee discounts

Tuition reimbursement

Career growth

Employee referral program

Job summary

Steve Madden is seeking a Sales Supervisor (full-time) to support store management, lead the sales team, and ensure top-notch customer service. The role involves coaching, scheduling, and coordinating with store leadership to hit targets and maintain store standards.

The ideal candidate brings 2–3 years of retail experience, strong communication, and organizational skills, with flexibility to work day, evening, weekend, and holiday shifts. Virginia retail location.

Qualifications

• 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills to coordinate people and resources.
• Strong team-building abilities to develop staff.
• Strong verbal and written communication skills.

Responsibilities

• Lead, inspire, and motivate the team to meet sales targets and deliver great service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives are in place to resolve issues quickly.
• Act as liaison between customers, sales staff, and store leadership.
• Communicate effectively with customers, team, management, and corporate.
• Help with floor moves, merchandising, display upkeep, and inventory returns.
• Be flexible and perform tasks outside your specific role when needed.

Skills

Leadership

Team-building

Customer service

Communication

Organization

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a Sales Supervisor (full-time) to support store management, lead the sales team, and ensure top-notch customer service. The role involves coaching, scheduling, and coordinating with store leadership to hit targets and maintain store standards.

The ideal candidate brings 2–3 years of retail experience, strong communication, and organizational skills, with flexibility to work day, evening, weekend, and holiday shifts. Virginia retail location.