Sales Service Coordinator: Elevate Customer Success

Kurz Transfer Products; Huntersville (NC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid holidays

Paid time off

Job summary

Kurz Transfer Products in Huntersville, NC is seeking a Sales Service Representative to deliver exceptional customer service, support sales revenue goals, and manage orders from receipt to fulfillment.

You will collaborate with manufacturing, planning, and sales teams, respond to inquiries about product availability, verify PO accuracy, and maintain records. An associate degree and at least two years of order-entry experience, with MS Office and SAP familiarity, are preferred.

Qualifications

• Associate degree and 2+ years experience in order entry or related role.
• Proficiency with MS Office and order-entry software.
• Strong math skills and attention to detail.
• Excellent written and verbal communication.

Responsibilities

• Respond promptly to customer inquiries regarding product availability and status.
• Initiate, process, and update sales orders per customer specifications.
• Verify purchase order accuracy and collect required information for order completion.
• Monitor job order progress and communicate with internal and external stakeholders.
• Maintain accurate records of invoices and purchase orders.
• Collaborate with sales, manufacturing, planning, and accounting teams to support revenue goals.

Skills

Customer service

Communication

Problem solving

Teamwork

Organization

Math skills

Education

Associate’s degree

Tools

MS Office

Order entry software

SAP

Job description

Kurz Transfer Products in Huntersville, NC is seeking a Sales Service Representative to deliver exceptional customer service, support sales revenue goals, and manage orders from receipt to fulfillment.

You will collaborate with manufacturing, planning, and sales teams, respond to inquiries about product availability, verify PO accuracy, and maintain records. An associate degree and at least two years of order-entry experience, with MS Office and SAP familiarity, are preferred.