Customer Success & Inside Sales Specialist

Specialty Distribution Group LLC; Mooresville (NC); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Job summary

Service Partners is seeking a customer service representative at our Mooresville, NC location. You will be the main contact for customers, handling orders, product information and coordination with sales, credit and delivery teams to ensure smooth fulfillment.

Ideal candidates have 1–2 years in customer service, strong communication skills, and a personable, enthusiastic attitude. Proficiency with basic math and computer systems is required.

Qualifications

• 1- 2 years of experience in a customer service role.
• Excellent communication skills, both verbal and written.
• Ability to perform basic math calculations.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Support the order fulfillment process with Sales, Credit and Delivery teams.
• Maintain a positive rapport with customers and deliver world class service.
• Process dealer orders, requests and system generated acknowledgements.

Skills

Customer service experience

Basic math

Communication skills

Positive attitude

Job description

Service Partners is seeking a customer service representative at our Mooresville, NC location. You will be the main contact for customers, handling orders, product information and coordination with sales, credit and delivery teams to ensure smooth fulfillment.

Ideal candidates have 1–2 years in customer service, strong communication skills, and a personable, enthusiastic attitude. Proficiency with basic math and computer systems is required.