Sales Support Specialist - Customer Success & Orders

FHLB Des Moines; Charlotte, Northern (NC, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Benefits information

Affirmative Action

Job summary

Sysco is seeking a Customer Service Representative in Charlotte, NC to support Account Executives, Marketing Associates, and customers. The role focuses on resolving inquiries quickly, processing orders, credits, and will-call tasks, with an emphasis on accurate communication and timely service.

Ideal candidates have a high school diploma and at least 1 year in customer support or sales coordination, plus strong MS Office proficiency and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1 year prior outside foodservice sales coordination or customer support experience.
• Preferred: Previous call center experience.

Responsibilities

• Answer all incoming concerns/needs from all customers.
• Process will-call orders and credits.
• Maintain call lists and monitor orders before cut-off.
• Communicate with Account Executives and customers regularly.
• Manage same-day deliveries for operating company.

Skills

Phone communication

Fast-paced

MS Office

PC work

Education

High school diploma

Tools

MS Office

Job description

Sysco is seeking a Customer Service Representative in Charlotte, NC to support Account Executives, Marketing Associates, and customers. The role focuses on resolving inquiries quickly, processing orders, credits, and will-call tasks, with an emphasis on accurate communication and timely service.

Ideal candidates have a high school diploma and at least 1 year in customer support or sales coordination, plus strong MS Office proficiency and the ability to work in a fast-paced environment.