Sales-Ready Customer Service Specialist

Heilind Electronics; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Heilind Electronics in San Diego, CA is seeking a Customer Service Representative to support Inside Sales and Branch Management. You will handle order entry, reporting, backlog review, and spreadsheet administration, acting as a backbone for branch operations and assisting the sales team to grow accounts.

The role emphasizes fast-paced multitasking, excellent communication, and professional interactions with customers, suppliers, and internal teams.

Qualifications

• Associate degree or 1-2 years of progressive office/customer service experience.
• U.S. Person as defined by ITAR.
• Advanced MS Excel skills and ability to work with Office suite.

Responsibilities

• Order entry and maintenance for customers and branches.
• Backlog review and reporting to support branch operations.
• Spreadsheet administration and data management for the branch.
• Provide back up support for the sales team on customer needs.
• Help grow sales with select accounts.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Phone etiquette

Education

Associate degree or 1-2 years experience

Tools

Excel

Outlook

Word

Job description

Heilind Electronics in San Diego, CA is seeking a Customer Service Representative to support Inside Sales and Branch Management. You will handle order entry, reporting, backlog review, and spreadsheet administration, acting as a backbone for branch operations and assisting the sales team to grow accounts.

The role emphasizes fast-paced multitasking, excellent communication, and professional interactions with customers, suppliers, and internal teams.