Growth-Oriented Customer Service Rep | CRM & Excel Focus

Heilind Electronics; Buford (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Heilind Electronics is seeking a Customer Service Representative to support Inside Sales Staff and Branch Management. You will handle order entry, maintenance, and reporting while assisting with branch administrative needs and customer relationships.

Candidates should possess strong Excel skills, familiarity with Outlook/Word, and excellent interpersonal communication. This role requires in-office attendance and ITAR US Person eligibility to work domestically.

Qualifications

• Associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment.

Responsibilities

• Process order entry and maintenance.
• Prepare and maintain branch spreadsheets using MS Excel.
• Learn Heilind CRM system and order-entry workflows.
• Support Sales team and customers to ensure on-time delivery.

Skills

MS Excel

Outlook

Word

Interpersonal skills

Phone etiquette

Multi-tasking

U.S. Person ITAR

Education

Associate degree

Tools

CRM system

Job description

Heilind Electronics is seeking a Customer Service Representative to support Inside Sales Staff and Branch Management. You will handle order entry, maintenance, and reporting while assisting with branch administrative needs and customer relationships.

Candidates should possess strong Excel skills, familiarity with Outlook/Word, and excellent interpersonal communication. This role requires in-office attendance and ITAR US Person eligibility to work domestically.