Sales-Driven Customer Service Specialist

Heilind Electronics; Itasca (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Heilind Electronics in Itasca, IL is seeking a Customer Service Representative to support Inside Sales and Branch Management. You will handle order entry and maintenance, assist with reporting, backlog review, and spreadsheet administration, while providing essential branch support.

A strong candidate can manage multiple daily tasks, build solid relationships with customers and suppliers, and help grow sales with certain accounts. The role offers growth opportunities within the organization.

Qualifications

• Associate degree or 1–2 years of office/customer service experience.
• US Person per ITAR requirements.
• Ability to report to the assigned office on in-office days.
• Excellent communication and customer service skills.
• Advanced knowledge of Excel, Outlook, and Word.

Responsibilities

• Process order entry and maintenance.
• Prepare reports and manage backlog review.
• Administer spreadsheets for the branch.
• Provide back-up support for the sales team.
• Collaborate with inside team to grow accounts.

Skills

Interpersonal communication

Multitasking

Strong organizational skills

Education

Associate degree or 1–2 years experience

Tools

Excel

Outlook

Word

Job description

Heilind Electronics in Itasca, IL is seeking a Customer Service Representative to support Inside Sales and Branch Management. You will handle order entry and maintenance, assist with reporting, backlog review, and spreadsheet administration, while providing essential branch support.

A strong candidate can manage multiple daily tasks, build solid relationships with customers and suppliers, and help grow sales with certain accounts. The role offers growth opportunities within the organization.