Sales & Order Fulfillment Specialist

US TARP INC; South Haven (MI); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

US TARP INC in South Haven, MI is seeking a Customer Service Representative to handle outbound and inbound calls, represent the company professionally, and take orders by phone or fax. You will work to understand customer needs, apply product knowledge, and ensure accurate order entry.

The role emphasizes strong communication, attention to detail, and collaboration with internal teams to meet delivery timelines. Prior phone sales and computer skills are valuable in this fast-paced office setting.

Qualifications

• High school diploma or GED; 1 year in phone sales or equivalent preferred.
• Must possess computer experience.
• Administrative or customer service experience is a plus.
• Excellent verbal and written communication skills.

Responsabilités

• Perform outbound and/or inbound telephone selling and marketing calls.
• Interface with customers and prospects to sell products based on needs.
• Take orders by phone/fax and enter them into the computer.
• Provide product knowledge and up-sell where appropriate.
• Ensure accuracy of order documentation and delivery dates.
• Coordinate with departments to expedite or trace missing shipments.
• Handle customer questions and complaints with escalation as needed.
• Maintain professional representation of the company at all times.

Connaissances

Excellent verbal and written

Microsoft Office

Professional interaction

Detail-oriented

Fast-paced environment

Formation

High school diploma or GED

Phone sales experience (1 year preferred)

Computer experience

Administrative or customer service experience (a plus)

Description du poste

US TARP INC in South Haven, MI is seeking a Customer Service Representative to handle outbound and inbound calls, represent the company professionally, and take orders by phone or fax. You will work to understand customer needs, apply product knowledge, and ensure accurate order entry.

The role emphasizes strong communication, attention to detail, and collaboration with internal teams to meet delivery timelines. Prior phone sales and computer skills are valuable in this fast-paced office setting.