Sales & Operations Trainee: Path to Ownership

DriveTime Car Sales, LLC; Iowa; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) matching

Paid time off

Wellness program

Tuition reimbursement

Career growth opportunities

Job summary

DriveTime Car Sales, LLC is seeking a customer-focused Sales Support Associate to greet customers, present vehicle features, and guide them through financing basics. You will follow up on leads, schedule appointments, and coordinate test drives while assisting across departments to ensure a smooth buyer journey.

Ideal candidates bring 1–3 years in hospitality, sales or retail in fast-paced settings, a valid driver's license, and a can-do attitude.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2 with increasing responsibility.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.

Skills

Customer service

Sales support

Communication

Teamwork

Hospitality experience

Education

High School Diploma or GED

Associates or Bachelor's preferred

Tools

CRM software

Job description

DriveTime Car Sales, LLC is seeking a customer-focused Sales Support Associate to greet customers, present vehicle features, and guide them through financing basics. You will follow up on leads, schedule appointments, and coordinate test drives while assisting across departments to ensure a smooth buyer journey.

Ideal candidates bring 1–3 years in hospitality, sales or retail in fast-paced settings, a valid driver's license, and a can-do attitude.