Sales & Operations Associate in Training

DriveTime; El Cajon (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) plan

Life insurance

Disability coverage

Tuition reimbursement

Wellness program

Performance bonuses

Job summary

DriveTime Family of Brands is seeking a Customer Experience & Sales Support professional to greet customers, present vehicle features, and assist during the purchasing process. You will follow up with leads, schedule appointments, and help drive customer satisfaction across the dealership.

Role involves cross-training across dealership functions, supporting operations, and maintaining showroom organization. A positive attitude, valid license, and ability to pass background checks are required.

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred or equivalent experience.
• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase learning certification of Level 1 and 2.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers via phone, text and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.

Skills

Customer service

Communication

Sales support

Multi-tasking

Education

High School Diploma or GED

Associate or bachelor's preferred

Tools

CRM systems

Job description

DriveTime Family of Brands is seeking a Customer Experience & Sales Support professional to greet customers, present vehicle features, and assist during the purchasing process. You will follow up with leads, schedule appointments, and help drive customer satisfaction across the dealership.

Role involves cross-training across dealership functions, supporting operations, and maintaining showroom organization. A positive attitude, valid license, and ability to pass background checks are required.