Sales & Operations Trainee: Automotive Finance

DriveTime Car Sales, LLC; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(K)

Growth opportunities

Tuition reimbursement

Wellness program

Consistent work schedule

Monthly bonus & contests

Training & development

Paid time off

Vacation time for part-timers

Job summary

DriveTime Family of Brands is seeking a motivated team member to greet customers and guide them through the vehicle selection and financing basics. You will support the sales and operations teams, nurture relationships with leads, and help schedule appointments in a fast-paced dealership environment.

As part of a collaborative team, you will assist with paperwork, maintain showroom standards, and use internal systems to ensure a smooth end-to-end customer journey while growing professionally

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 - 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team-oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Education

High School Diploma or GED

Associates or bachelors preferred

Equivalent experience

Job description

DriveTime Family of Brands is seeking a motivated team member to greet customers and guide them through the vehicle selection and financing basics. You will support the sales and operations teams, nurture relationships with leads, and help schedule appointments in a fast-paced dealership environment.

As part of a collaborative team, you will assist with paperwork, maintain showroom standards, and use internal systems to ensure a smooth end-to-end customer journey while growing professionally