Sales and Operations Trainee - Path to Leadership

DriveTime Automotive Group Inc.; Gladstone (OR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(K)

Tuition Reimbursement

Paid Time Off

Wellness Program

Job summary

DriveTime Family of Brands is hiring at our dealerships in the United States. We are seeking a customer-focused associate to greet customers, present features and financing basics, and guide buyers through the purchase process with care.

You will follow up on leads, schedule appointments, support with test drives and paperwork, and help keep the showroom and operations running smoothly. A positive attitude and reliable driving record are essential.

Qualifications

• 1–3 years related work experience in hospitality, sales and/or retail.
• Positive attitude with a willingness to learn and grow.
• Valid driver's license and acceptable driving record for the previous 3 years.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team-oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

Education

High School Diploma or GED

Associates or Bachelor’s degree preferred

Job description

DriveTime Family of Brands is hiring at our dealerships in the United States. We are seeking a customer-focused associate to greet customers, present features and financing basics, and guide buyers through the purchase process with care.

You will follow up on leads, schedule appointments, support with test drives and paperwork, and help keep the showroom and operations running smoothly. A positive attitude and reliable driving record are essential.