Sales & Operations Trainee: Fast-Track to Leadership

DriveTime Car Sales, LLC; Gladstone (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K)

Life insurance

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime Family of Brands is seeking an entry-level Customer Experience and Sales Support associate. You will greet customers, present vehicle features, and assist with financing basics to help customers through the purchasing journey.

You’ll follow up on internet leads, schedule appointments, and support the sales team with test drives and follow-up activities. A positive attitude and adaptability will help you thrive in a fast-paced, team-driven environment.

Qualifications

• High School Diploma or GED required; degrees preferred or equivalent experience.
• 1–3 years related work experience in hospitality, sales or retail.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age and able to pass a drug test and a background check.

Responsibilities

• Greet customers and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing, presenting vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain communication with prospective customers via phone, text, and email.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations across departments and maintain showroom organization.
• Utilize internal systems to support dealership operations and ensure a seamless end-to-end customer journey.

Skills

Customer service

Sales support

Hospitality experience

Communication

Teamwork

Learning mindset

Education

High School Diploma or GED

Associates degree

Bachelor’s degree

Tools

CRM systems

Job description

DriveTime Family of Brands is seeking an entry-level Customer Experience and Sales Support associate. You will greet customers, present vehicle features, and assist with financing basics to help customers through the purchasing journey.

You’ll follow up on internet leads, schedule appointments, and support the sales team with test drives and follow-up activities. A positive attitude and adaptability will help you thrive in a fast-paced, team-driven environment.