Sales & Operations Trainee: Path to Impact

DriveTime Car Sales, LLC; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K)

Company-paid life insurance

Tuition reimbursement

Wellness program

Paid time off

Job summary

DriveTime Family of Brands is seeking an energetic team member in San Diego to deliver exceptional customer service and support the dealership sales and operations teams. You will greet customers, present vehicle features and financing basics, and follow up with inquiries to convert interest into ownership.

Responsibilities include processing paperwork, supporting daily operations, and maintaining showroom presentation.

Qualifications

• 1–3 years related work experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.

Skills

Customer service

Sales

Hospitality experience

Retail experience

Learning mindset

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

DriveTime Family of Brands is seeking an energetic team member in San Diego to deliver exceptional customer service and support the dealership sales and operations teams. You will greet customers, present vehicle features and financing basics, and follow up with inquiries to convert interest into ownership.

Responsibilities include processing paperwork, supporting daily operations, and maintaining showroom presentation.